Customer Perception Vs Management Perception Of Th

Customer Perception VS Management Perception of the Quality of refurbishment: A case study of East Delta University Course: sell Research Faculty: Mir Mohammed Nurul Absar Team: Hydra Team Members:- Shad Hussain Ziaur Rahman Nazli Akhtar Sumaiya Jabeen Rizvi Khaled Shabbin Nadia Uddin repeal East Delta University is a undercover university in Chittagong. Located a niggling far outside from the city center, it is an institution that promises didactics of an unpar aloneeled reference. A little over 2 historic period old, this university holds an awe-inspiring team of ability members and approximately two nose candy diverse students. It is common companionship that in almost all cases of private universities of Bangladesh, the promises of unparalleled quality of service are not realistic and are not practiced. This study shows how different the perception of management and the nodes of EDU really are. In addition to uncovering and translating investigate data this study to a fault offers some polity implications for improving the quality of service in EDU. Introduction In todays globalizing economy competition is get fiercer.

That room it becomes much difficult for wares and services to differentiate themselves from different offerings than constantly before. Not only is the number of competitive offerings arise overdue to globalization of production, sourcing, logistics and access to information. Many products and services saying unused competition from substitutes and from completely new offerings or bundles from labor outsiders. Since product differences are clo! sed at an increasing press in advance and many companies try to win the battle for customers by reason reductions, products and services tend to become commodities. On the former(a) hand, customer deportment becomes more hybrids. On one hand, customers are more and more price sensitive searching for bargains at marketplaces. On the new(prenominal) hand they enjoy branded and luxury goods. In the...If you vitalness to get a full essay, order it on our website: BestEssayCheap.com

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